Audio Issues

[superfunc]

Issues with audio

Is anyone else having issues with audio not playing? I’m using the Genki and 10k decks and over the past two days I’ve had issues with audio. Audio plays for some words and not others, there doesn’t seem to be any consistency for when audio will play and when it won’t. I’m ending up with 30 or 40% success rates coming out of my reviews I’ve tried clearing the kitsun cache and my browser cache but nothing’s working.

I seem to be running into similar issues from the above thread. Was gonna just pm staff but it may be more widespread so sharing here. In my case the audio for one of my decks is just working sporadically and im not sure why, in a lesson the first couple will work but then the next three don’t.

[livelytania]

Have a read through this thread and you may find the answer to your problem https://community.kitsun.io/t/issues-with-audio/6421/10

[superfunc]

Yeah I read through that one, wasn’t able to solve it.

Worth noting, I’m currently seeing it on macOS/Safari and Linux/Chrome
Secondary edit, tried it on Kitsun iOS app, so its likely due to this deck specifically.

[Neicudi]

Hey! Saw your PMs but figured I’d reply here:

I’m going to take a look in a little bit and let you know what’s going on!

Edit: For anyone wondering what’s going on, it’s seems to be a deck/action specific issue.