When i open kitsun.io the “no active subscription was found” message appears, but in the invoices section it shows that the payment referring to this month has been received.
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Hey! That sounds like a cache problem. Does it still say so after refreshing the page?
I’ll doublecheck your payment details!
Edit: I’ve confirmed the issue. I’ll get back to you in a few minutes.
Edit 2: Your account should now be active again! Payment failed the first time it charged and it did not pick up that the retry of the payment a few days later succeeded.
Sorry for the inconvenience!
No problem, thank you!
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