Payment problem

When i open the “no active subscription was found” message appears, but in the invoices section it shows that the payment referring to this month has been received.

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Hey! That sounds like a cache problem. Does it still say so after refreshing the page?

I’ll doublecheck your payment details!

Edit: I’ve confirmed the issue. I’ll get back to you in a few minutes.

Edit 2: Your account should now be active again! Payment failed the first time it charged and it did not pick up that the retry of the payment a few days later succeeded.

Sorry for the inconvenience!

No problem, thank you!

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