When i open kitsun.io the “no active subscription was found” message appears, but in the invoices section it shows that the payment referring to this month has been received.
Hey! That sounds like a cache problem. Does it still say so after refreshing the page?
I’ll doublecheck your payment details!
Edit: I’ve confirmed the issue. I’ll get back to you in a few minutes.
Edit 2: Your account should now be active again! Payment failed the first time it charged and it did not pick up that the retry of the payment a few days later succeeded.
Sorry for the inconvenience!
No problem, thank you!