I’ve been trying to sign up for a monthly subscription, however whenever I tried (which was several times despite reloading chrome and whatnot), it would display “Failed to change your subscription” and “failed to update subscription: could not create new customer”. I’m definitely logged in, and am currently using the free trial. Any help would be appreciated.
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Hi @Renni! Welcome and thanks for wanting to support Kitsun!
I’ve taken a look and will send you a pm with the details as it seems to be an error with the payment method.